Who should consider in-home care in Sacramento or the surrounding
Whether you need a few hours a week of help to get to
appointments, help around the home, or 24/7 care, in-home care
assistance should be considered by you and your family. Having in
home care services means being in control of your activities and
retaining as much independence as each situation allows. Many of
our clients just need a little help to continue living a safe and
productive life while some might be recovering from a fall, or
surgery or other condition. Regardless of your situation, our
goal is to enable you the best possible outcome while allowing
you to be in control of your care and daily decisions. For a FREE
assessment, contact us today.
What is your hiring process for caregivers?
Live Well at Home has partnered with Honor, a company that
specializes in recruiting, training and managing the very best
caregivers. We benefit from Honor’s sophisticated technology,
operational expertise and resources for caregivers, allowing us
to provide an even better care experience to our clients.
What happens when my caregiver is sick?
One of the reasons to use a quality home care agency is that they
are assisting you in managing your care or care for a loved one.
When a caregiver has an emergency or is sick and cannot be at his
or her assigned shift, the agency will staff the shift with a
replacement caregiver capable of meeting current needs. Every
effort is made to provide a good match between client and
caregiver, even with a replacement caregiver. A quality agency is
available 24 hours a day in case of emergencies just like this.
What happens if I am not happy with my caregiver?
While Live Well at Home makes every attempt to provide a good
“match” between the caregiver and our client, sometimes the
chemistry just does not work. Live Well at Home will replace any
caregiver where the client does not feel that the match is
Will Medicare pay for home care services?
Medicare pays for home health visits, which are prescribed by
your doctors, but not in-home care. Home care is either private
pay or paid for by your long-term care insurance policy.
What is the difference between non-medical care and home health?
Home care usually refers to non-medical in-home care assistance.
Home health care is prescribed by your doctor and usually paid
for by Medicare. Home health agencies provide medical services
such as handling IVs, wound care, administering medications or
occupational, speech or physical therapy. Home care provides
assistance for the activities of daily living and is usually
private pay or paid for by your long-term care insurance policy.
Home care and home health agencies work together to keep you safe
What services are included in non-medical home care?
Companionship/Homemaking – Caregivers ensuring
that the house is kept clean, warm, nutritious meals are prepared
and safe transportation to errands and appointments are all part
of non-medical home care.
Personal Care – Often a mentally and physically challenging task
for a family caregiver, personal care assistance with bathing,
dressing, and toileting can all be handled by a personal
Can Live Well at Home assist with medications?
Medication management is critically important to remaining safe
at home. Live Well at Home caregivers can assist with medication
reminders only. Drug treatment plans that include sorting and
administering medications should only be handled by a family
caregiver, nurse, or physician who is authorized and qualified to
provide this service.
Does Live Well at Home accept long-term care insurance?
Yes, Live Well at Home works with all of the long-term care
insurance companies to facilitate payment under your policy for
your home care. Live Well at Home will provide your long-term
care insurance company with weekly copies of invoices and care
notes to facilitate payment or reimbursement for your home care
Are there a minimum number of hours or shifts that I have to
The shortest care shift we can provide is four hours and the
minimum hours per week is twelve. Other than that, you determine
how many shifts per week and the length of the shift. We have
found that for the best continuity of care and to provide the
same caregiver, we need a consistent schedule. We will be glad to
work with you on a schedule that works for your needs and budget.
Do you provide care in independent living, assisted living and
Live Well at Home provides in-home care assistance anywhere it is
needed. Many times care is needed that is more than provided in
the senior community. Our caregivers regularly provide care in
independent and assisted living communities. Sometimes one-on-one
assistance is even needed in the hospital. Our caregivers are
ready to provide care wherever you call home.
Can I call anytime?
Yes, Live Well at Home is available 24 hours a day, 7 days a
week. Live Well at Home’s Care Coordinators are available in case
of a caregiver or client emergency, or an immediate need to
cancel a shift. Live Well’s Care Navigators and other Care Team
members are also available 24/7 to assist new clients in
establishing or modifying care.
What makes Live Well at Home different?
Live Well at Home by Eskaton is taking in-home care assistance in
Sacramento and the surrounding areas to the highest level. We are
the Home Care division of Eskaton, Northern California’s premier
nonprofit provider of aging services. You will have the
confidence and peace of mind that you are receiving the best and
most compassionate home care available.
How do I get started?
Just call us at 800-478-1209 or contact us online. We will answer
all of your questions. When you are ready, we will set up a free
home care assessment to help you determine the kind of in-home
care assistance you are looking for.
We are ready when you are. Whether you are planning ahead for
rehabilitation assistance or you are preparing for a discharge
from the hospital or skilled nursing community or you are at home
and need assistance and care – we are ready to help.